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Shipping & Returns

  1. When is free shipping available?
  2. What shipping options are available?
  3. What could cause a shipping delay?
  4. Is there a cost of returns?
  5. Do you ship to California?
  6. Do you ship to Alaska and Hawaii?
  7. Do you ship out of the USA?

Q: When is free shipping available?

FREE standard ground shipping on orders over $100 (in the lower 48) for the entire webstore. Please call for expedited shipping. There will be a $15 shipping and handling charge for orders under $100.

Q: What shipping options are available?

Orders placed by 12:00 p.m. CST ship the same day. We can overnight via UPS to most locations, other options available upon request with additional charges. (Saturday Delivery, Next Day Early AM, Etc.)

Q: What could cause a shipping delay?

Shipping delays can potentially happen when the wrong address is entered or the logistics company cannot deliver the package due to weather, natural disaster or holidays

Q: Is there a cost of returns?

The customer is responsible to cover the cost of shipping a returned item. An RMA (Return Merchandise Authorization) number must be acquired by the customer by calling our technical support and labeled on the outside of the package. Returns may result in a re-stocking fee.

Q: Do you ship to California?

No, we will not ship any item to California

Q: Do you ship to Alaska and Hawaii?

Yes, we can ship to Alaska and Hawaii, additional rates may apply

Q: Do you ship out of the USA?

We can ship out of the USA, additional rates may apply