Shipping & Returns
- When is free shipping available?
- What shipping options are available?
- What could cause a shipping delay?
- Is there a cost of item and/or core returns?
- Do you ship to California?
- Do you ship to Alaska and Hawaii?
- Do you ship out of the USA?
Q: When is free shipping available?
FREE standard ground shipping on orders over $100 (in the lower 48) for the entire webstore. Please call for expedited shipping. There will be a $15 shipping and handling charge for orders under $100.
Q: What shipping options are available?
Orders placed by 12:00 p.m. CST ship the same day. We can overnight via UPS to most locations, other options available upon request with additional charges. (Saturday Delivery, Next Day Early AM, Etc.)
Q: What could cause a shipping delay?
Shipping delays can potentially happen when the wrong address is entered or the logistics company cannot deliver the package due to weather, natural disaster or holidays
Q: Is there a cost of item and/or core returns?
The customer is responsible to cover the cost of shipping a returned item and/or core. An RMA (Return Merchandise Authorization) number must be acquired by the customer by calling our technical support and labeled on the outside of the package. Returns may result in a re-stocking fee.
Q: Do you ship to Alaska and Hawaii?
Yes, we can ship to Alaska and Hawaii, additional rates may apply