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Shipping & Returns

  1. When is free shipping available?
  2. What shipping options are available?
  3. What could cause a shipping delay?
  4. Is there a cost of item and/or core returns?
  5. Do you ship to California?
  6. Do you ship to Alaska and Hawaii?
  7. Do you ship out of the USA?

Q: When is free shipping available?

FREE standard ground shipping on orders over $100 (in the lower 48) for the entire webstore. Please call for expedited shipping. There will be a $15 shipping and handling charge for orders under $100.

Q: What shipping options are available?

Orders placed by 12:00 p.m. CST ship the same day. We can overnight via UPS to most locations, other options available upon request with additional charges. (Saturday Delivery, Next Day Early AM, Etc.)

Q: What could cause a shipping delay?

Shipping delays can potentially happen when the wrong address is entered or the logistics company cannot deliver the package due to weather, natural disaster or holidays

Q: Is there a cost of item and/or core returns?

The customer is responsible to cover the cost of shipping a returned item and/or core. An RMA (Return Merchandise Authorization) number must be acquired by the customer by calling our technical support and labeled on the outside of the package. Returns may result in a re-stocking fee.

Q: Do you ship to California?

No, we will not ship any item to California

Q: Do you ship to Alaska and Hawaii?

Yes, we can ship to Alaska and Hawaii, additional rates may apply

Q: Do you ship out of the USA?

We can ship out of the USA, additional rates may apply